Global Volunteering Standard Resource Library

Quifd - Certification for German Sending or Hosting Organisations

AKLHÜ

Quifd - Certification for German Sending or Hosting Organisations contains standards that German sending and hosting organizations have to adhere to in order to be eligible for the certification. This document is also available in Spanish, French and German. It is a local version of a standard.

Design and Planning | Delivery | Recruitment and Selection | Placement and Support

Mainstreaming Do No Harm (DNH) Principle into Cuso’s Programming

Cuso International

This is a document that describes how Cuso International will implement the Do-No-Harm principal in its programming and taking all reasonable measures to ensure that its activities and programs do not infringe on the security or safety of its partners, beneficiaries and the local communities in which they are present. It contains a link to a resource on Do No Harm (DNH) principless.

Safeguarding and Protection | Design and Planning

Assessing Risks Guidelines

Cuso International

Cuso International requires that each location where we send volunteers has a risk assessment. These are updated on a yearly basis, or as the security situation changes. This document provides a list of the steps to conducting a risk assessment.

Safety and Security | Safeguarding and Protection | Placement and Support

Appendix 6: Child Protection Policy

Cuso International

This policy is designed to ensure that Cuso International takes every possible measure to prevent abuse towards children affiliated with the organization, and to ensure that none of its employees, consultants, volunteers, or Board members engages in behaviour that may allow abuse to occur, or behaviour that could be misinterpreted by children, their families, or other adults as constituting, or leading to, abuse.

Safeguarding and Protection | Health and Wellbeing

Community Acceptance Training Session

Cuso International

This is a document that outlines an hour-long training session covering two activities: Image, Perception and Acceptance, and Passive vs Active Acceptance.

Health and Wellbeing | Preparation, Training, and learning

Context Analysis and Risk Assessment training session

Cuso International

This is a description of a Risk Assessment Session for international volunteers that would take 1 hour and 15 minutes to execute. It helps volunteers to understand risks in placement.

Safety and Security | Preparation, Training, and learning

Country Security Plan Template

Cuso International

This is a template that can be used to create a security plan for country offices. It is a thorough document that covers risk profile, safety and security, and crisis response.

Safety and Security | Design and Planning

Volunteer Contract

WUSC

A volunteer contract is the foundation of the working relationship between an organization and its volunteers. A volunteer contract clarifies the expectations of both parties in relation to the length of time commitment, confidentiality, attendance at training, and adherence to the organization's policies and procedures.

Preparation, Training, and learning

Volunteer Exit Interview

WUSC

The exit interview gathers the volunteer's feedback regarding their assignment and experience in-country in order to improve program, partnerships, assignments, results and support to volunteer.

Debriefing, Recognition, and Ongoing Engagement | Placement and Support

Safety and Security Policy

WUSC

A clear global security policy assists individual personnel and the organization to manage the increased risks that development personnel now faces. This policy recognizes that when working in any environment, and especially a high-risk one, an organization must accurately identify and assess its risk, then develop security planning that creates an environment to operate safely, securely, and effectively. This policy sets out key principles, responsibilities, and policy statements pertaining to security management.

Safety and Security | Safeguarding and Protection

Tripartite Agreement Template

WUSC

A template agreement between three parties: the organization, the partner and the volunteer.

Placement and Support

Tripartite Meetings

WUSC

Agenda template providing guidance on how to conduct a three-way meeting between the organization, the partner, and the volunteer in three instances: introduction, mid-placement, and end of the placement.

Placement and Support | Preparation, Training, and learning

Volunteer Workplan Template

WUSC

Volunteer workplan template providing volunteers an opportunity to outline their objectives, priorities and learning goals. Workplans enable both the partner and the organization to assess placement progress.

Preparation, Training, and learning | Placement and Support | Reporting

Partner Capacity Assessment: Instruction Guide

WUSC

This guide is designed to support staff and volunteers to engage in the Partner Capacity Assessment process and the development of the Partner Capacity Plan. This guide provides comprehensive, user-friendly tools and information for partners, staff, and volunteers to work together to support the capacity strengthening process.

Design and Planning

On-Assignment Volunteer Survey

WUSC

This survey is sent to volunteers when they have completed 75% of their assignment duration. This provides an opportunity for volunteers to reflect on their experiences.

Placement and Support | Preparation, Training, and learning

Volunteer End-of-Assignment Report

WUSC

A template for volunteers to report on their progress and accomplishments at the end of their placement.

Review and Exit | Debriefing, Recognition, and Ongoing Engagement | Reporting

Volunteer Post Training Survey

WUSC

The purpose of this survey is to provide volunteers with an opportunity to share their experiences, knowledge, satisfaction, and feedback for improvement, following the pre-assignment training and in-country orientation.

Preparation, Training, and learning

Prioritization Exercise Guide & Kit

WUSC

A facilitator's guide to help guide through completing a prioritization exercise for partner country organizations.

Design and Planning

Partner Capacity Strengthening Plan - Template

WUSC

Template that provides an opportunity to better understand a partner's capacity. This template goes hand in hand with the partner capacity assessment tool.

Design and Planning | Reporting

Partner Capacity Assessment Tool - NGOs/CSOs

WUSC

Opportunity to assess the partner's capacity. This tool goes hand in hand with the partner capacity plan template.

Design and Planning | Process

Volunteer Middle-of-Assignment Check-in

WUSC

This report is to be completed by the volunteer prior to the Middle of Assignment Tripartite meeting. This report serves as an opportunity to share feedback on the outcomes of the assignment as outlined in the work plan and provides an opportunity to re-align the work plan if required.

Placement and Support | Design and Planning | Preparation, Training, and learning | Reporting

Volunteer Assignment Template

WUSC

A template that outlines the volunteer's in-country mandate and placement. It outlines the roles and responsibilities, the country of placement, timelines, etc. This is similar to a job description.

Design and Planning | Delivery | Recruitment and Selection

E-volunteer Assignment Description Template

WUSC

Outlines the e-volunteer's placement roles and responsibilities, timelines, objectives, etc. This is similar to a job description.

Design and Planning | Recruitment and Selection

Waiver of Responsibility - End of Placement

Cuso International

This document ensures that the volunteer understands that the organization will not be responsible for safety and security following the placement end date should the volunteer wish to remain in-country and/or not take a ticket home.

Safeguarding and Protection

Motorbike Waiver for National Volunteers

Cuso International

Requires the signature of national volunteers to confirm that they will not ride a motorbike and if they do it is at their own risk and responsibility.

Safety and Security | Safeguarding and Protection

Travel Release Form

Cuso International

A form whereby volunteers need to sign taking full responsibility for any travel they wish to take that the organization does not permit due to the level of safety and security.

Safeguarding and Protection | Safety and Security

Stress and Resilience Training Session

Cuso International

A facilitator's guide on how to conduct a 1-hour training session on stress and resilience for volunteers.

Safety and Security | Safeguarding and Protection | Health and Wellbeing | Preparation, Training, and learning

In-Country Safety and Security Training

Cuso International

A detailed template that can be tailored for any country, to train volunteers regarding their safety and the security situation in-country.

Safety and Security | Safeguarding and Protection | Preparation, Training, and learning

Introduction to Safety & Security Training for Security Protocols and Duty of Care

Cuso International

A facilitator's guide on how to conduct a 1-hour training on Security Protocols and Duty of Care

Safety and Security | Preparation, Training, and learning

Safety & Security Briefing

Cuso International

A training that outlines the roles and responsibilities of the organization and the policies that are in place and available to volunteers and provides an overview regarding what is risk management and duty of care.

Safety and Security | Preparation, Training, and learning

Sexual Harassment Scenarios- Facilitator Handouts

Cuso International

A facilitator's guide on how to conduct training regarding sexual harassment utilizing various scenarios that a volunteer might experience during their placement and/or in their country of placement. There are guiding points discussion points noted to support the facilitator.

Safety and Security | Safeguarding and Protection | Health and Wellbeing | Preparation, Training, and learning

Sexual Harassment Scenarios

Cuso International

This document goes with the "Sexual Harassment Scenario - Facilitator Handout" document. This document states the six scenarios that will be used for the discussion/role-playing during the training.

Safety and Security | Safeguarding and Protection | Health and Wellbeing | Preparation, Training, and learning

Safety & Security Training Session

Cuso International

A facilitator's guide to conduct a safety and security training for volunteers as part of their pre-departure training. The objectives of this training are to highlight the roles and responsibilities that the organization has to volunteers and that volunteers have to the organization and put risks in context so that volunteers can make an informed decision about whether they are willing to accept those risks.

Safety and Security | Safeguarding and Protection | Preparation, Training, and learning

Safety & Security Policy: Procedural Supplement

Cuso International

This document aims to inform staff and other parties connected to the organization about the organization's approach to managing safety and security so that volunteers can take an active role in reducing risk in their work and daily lives overseas.

Safety and Security | Safeguarding and Protection | Preparation, Training, and learning

Safety & Security: Visitor's Guide

Cuso International

A template to help guide visitors looking to conduct field visits, attend meetings, etc. in the country of placement. This document is to be shared with visitors to help them manage their safety and security.

Safety and Security | Safeguarding and Protection

Risk Assessment Toolkit

Cuso International

This toolkit provides the templates needed to perform a risk assessment for each location in the country where volunteers are placed and/or where staff may need to conduct site visits.

Safety and Security | Safeguarding and Protection

Protection from Sexual Exploitation and Abuse (PSEA) - Policy Statement and Framework

Cuso International

This document helps the organization to maintain standards of conduct in the workplace to prevent sexual exploitation and abuse in the first instance and to respond to and manage any complaints/allegationsin a prompt, professional, fair, and respectful manner.

Safeguarding and Protection | Safety and Security

Cuso International Code of Conduct for Preventing and Responding to Sexual Violence

Cuso International

The objective of this document is to articulate the commitment to preventing sexual violence in the organization and the programs by defining a framework for the way the work is carried out and to set out our expectations.

Safeguarding and Protection | Safety and Security

Prevention of Workplace Harassment Policy

Cuso International

This document outlines the responsibilities of key stakeholders, provides definitions, and outlines the steps and actions to take should harassment be reported. This policy is meant to help create a safe working environment for all.

Safeguarding and Protection | Safety and Security

Minimizing Security Risks and Coping with Incidents

Cuso International

Information to be shared with volunteers as part of their pre-departure training and/or reading material. This information should help volunteers navigate incidents they might encounter as well as minimize any potential security risks.

Safety and Security | Preparation, Training, and learning

International Safety and Security Policy

Cuso International

This policy applies to the organization's overseas activities, outlining the organization's roles and responsibilities to ensure the safety and security of all staff and volunteers.

Safety and Security | Safeguarding and Protection

Incident Reporting

Cuso International

A facilitator's guide on how to conduct a training session on how volunteers should report incidents.

Safety and Security | Safeguarding and Protection | Preparation, Training, and learning

Exercises: Emergency Simulations

Cuso International

Scenarios to use with volunteers to help them think through some potential emergency situations. These scenarios are to be used during volunteer training sessions.

Safety and Security | Preparation, Training, and learning

Emergency Procedures Manual

Cuso International

The purpose of the Emergency Procedures Manual is to ensure that any emergencies involving staff or volunteers can be dealt with in an appropriate and timely manner. It should be used as a reference guide to help in decision-making during emergency situations.

Safety and Security

Volunteer Agreement

Cuso International

A volunteer agreement is the foundation of the working relationship between an organization and its volunteers. A volunteer agreement clarifies the expectations of both parties in relation to the length of time commitment, confidentiality, attendance at training, and adherence to the organization's policies and procedures.

Safeguarding and Protection | Preparation, Training, and learning | Placement and Support

Contingency Plan Template

Cuso International

Template to be utilized that helps identify potential security threats, what to do in the event of a security threat based on the level of the risk.

Safety and Security | Placement and Support

Volunteer Handbook 2020-2021

Cuso International

This is a comprehensive handbook for all Cuso International volunteers. Chapters include the following: Welcome and Introduction; Preparing to Volunteer; The Volunteer Journey, Pre-departure Training and Briefing; Engaging your audience—storytelling, fundraising and social networking; During Your Placement; Your placement and your partner organization; Monitoring, Evaluation, Accountability and Learning (MEAL); Returning home; Health Matters; Safety and Security; Travel; and Finance and Insurance.

Appreciation Certificate

Cuso International

This is a certificate used to award international volunteers post-mandate.

Debriefing, Recognition, and Ongoing Engagement

Accompanying Partner's Process

Cuso International

This is a description of the process involved in accepting an accompanying partner. It includes assessing a candidate’s competencies in light of the support they will be required to provide their partner as a Cuso International volunteer; values in comparison to those of Cuso International; and risk to Cuso International’s activities and reputation which would result from the candidate being selected as an Accompanying Partner.

Recruitment and Selection | Safety and Security

National Volunteer Agreement

Cuso International

This is a document that presents a formal agreement between a national volunteer and Cuso International. It lays out the responsibilities of the volunteer and the organization.

Recruitment and Selection | Safety and Security | Safeguarding and Protection | Preparation, Training, and learning

International Volunteer Agreement

Cuso International

This is a document that presents a formal agreement between an international volunteer and Cuso International. It lays out the responsibilities of the volunteer and the organization.

Recruitment and Selection | Safety and Security | Safeguarding and Protection | Health and Wellbeing | Preparation, Training, and learning

E-Volunteer Agreement

Cuso International

This is a document that presents a formal agreement between an e-volunteer and Cuso International. It lays out the responsibilities of the volunteer and the organization.

Recruitment and Selection | Safety and Security | Safeguarding and Protection | Health and Wellbeing | Preparation, Training, and learning

Assessment Process

Cuso International

This is an infographic illustrating Cuso International's assessment process for volunteer placements.

Recruitment and Selection

Debrief Call Template

Cuso International

This is a template outlining the process for a debriefing call with a volunteer wishing to discuss their experience with Cuso International.

Debriefing, Recognition, and Ongoing Engagement

A Facilitator's Toolbox

Cuso International

This is a resource guide from Cuso International that provides a range of tools for adult learning/facilitation. There are tips for facilitating discussion, handling difficult participants, energizing participants, and creating groups, among other tools.

Preparation, Training, and learning | Delivery | Placement and Support

In-Country Orientation: A Guide to Best Practices

Cuso International

This guide is meant as a starting point for Country Program Office staff teams to prepare and facilitate In-Country Orientation (ICO) for newly arrived Cuso International volunteers. Considering that each team has varying needs and experiences with ICO, the guide has been designed with these different needs and contexts in mind. Thus, it aims to accommodate those new to or requesting more direct guidance and suggestions for ICO sessions as well as to inspire and encourage the sharing of ideas for those more experienced in orienting new volunteers. The guide is meant to enable the sharing of best practices, session ideas, and tips for planning and facilitating a quality learning experience for new volunteers. The guide does not represent the only way to facilitate ICO but serves as a starting point. It is based on the ICO Baselines and builds upon the volunteers’ pre-departure training (Skills & Knowledge for Working in Development (SKWID)).

Panel Interview Form: Accompanying Partner

Cuso International

This is a tool to be used when interviewing an accompanying partner for an international volunteering placement. It provides guidance and questions for members of the panel,

Recruitment and Selection | Safeguarding and Protection | Health and Wellbeing

Panel Interview Form: Volunteer

Cuso International

This is a tool to be used when interviewing a volunteer for an international volunteering placement. It provides guidance and questions for members of the panel.

Recruitment and Selection | Safety and Security | Safeguarding and Protection

Panel Interview Process

Cuso International

This is a description of Cuso International's panel interview process for international volunteer placements.

Recruitment and Selection | Safety and Security | Safeguarding and Protection

Personal Reference Form

Cuso International

This is a form for a personal reference in support of a candidate's application to volunteer with Cuso International.

Recruitment and Selection | Safety and Security | Safeguarding and Protection

Professional Reference Form

Cuso International

This is a form for a professional reference in support of a candidate's application to volunteer with Cuso International.

Recruitment and Selection | Safety and Security | Safeguarding and Protection

Placement Analysis Form

Cuso International

The primary purpose of the Placement Analysis Form (PAF) is to assess the technical and personal suitability of a candidate for a specific placement. The PAF will help Cuso International, both in Canada and in-country, and the relevant partner organization to understand a candidate's skills and experience better than by reviewing the CV alone; and assess whether they are a suitable match for the placement, both technically and personally.

Recruitment and Selection | Safety and Security | Safeguarding and Protection

Preliminary Interview Form

Cuso International

This is a form for a preliminary interview of candidates for international volunteer placements.

Recruitment and Selection | Safety and Security | Safeguarding and Protection

Preliminary Interview Process

Cuso International

This is a description of the preliminary interview process for candidates for international volunteer placements.

Recruitment and Selection | Safety and Security | Safeguarding and Protection

Quarterly Placement Progress Report

Cuso International

This is a tool to be completed by the volunteer and partner every quarter. It monitors the progress of the placement, directly connected to outcomes of the Volunteer Cooperation Project. It also provides opportunity for the volunteer to give feedback and for the country office to develop mutually agreed action items.

Reporting | Placement and Support | Process

Re-volunteer Process

Cuso International

This is a document that describes the process of assessing a candidate’s personal and professional competencies, motivations, expectations and technical skills to ensure their alignment with the Cuso International dimensions, placement requirements and terms and conditions, particularly in light of their prior experience with the organization.

Recruitment and Selection | Safety and Security | Safeguarding and Protection

References Process

Cuso International

This is a description of the process of gathering external, knowledgeable, independent feedback on a candidate’s competencies, technical skills and trustworthiness in working with vulnerable populations; confirming the candidate’s technical skills; substantiating the candidate’s trustworthiness in working with vulnerable populations; and assessing the candidate on the required competencies (i.e. the Cuso International 6 dimensions) utilizing the feedback gathered. There are links in the document to other parts of the recruitment process.

Recruitment and Selection | Safety and Security | Safeguarding and Protection

Reintegration Handbook

Cuso International

The Cuso International Reintegration Handbook will takes a volunteer through some of the items they need to do/consider before leaving a placement. It also provides information on future involvement with Cuso International, and how a volunteer might translate their experience to the labour market in Canada. There are also re-integration exercises and resources included.

Debriefing, Recognition, and Ongoing Engagement | Safeguarding and Protection

Reintegration Weekend: Faciliator Manual

Cuso International

This is a manual for facilitators of Cuso International's reintegration weekend for returned volunteers. It provides a full description of roles and responsibilities as well as lesson plans, and agenda, and materials for participants.

Debriefing, Recognition, and Ongoing Engagement | Safeguarding and Protection

Reintegration Weekend Agenda

Cuso International

This is a sample agenda for a Reintegration Weekend activity from Cuso International. It provides an overview of every activity and process.

Debriefing, Recognition, and Ongoing Engagement | Safeguarding and Protection | Health and Wellbeing

Skills & Knowledge for Working in Development Overview

Cuso International

This document, entitled SKWID Overview: What to know about pre-departure training: Skills & Knowledge for Working in Development is a document that describes the 5-day pre-departure training course called Skills & Knowledge for Working in Development (SKWID). The course is designed to develop volunteers’ skills, knowledge, and attitudes to work effectively in another cultural context. Relationship-building, participatory approaches to facilitation and development, as well as adapting to the realities of their volunteer placements are key themes throughout the course. Updated in 2021 with information related to the COVID-19 pandemic.

Preparation, Training, and learning | Safety and Security | Safeguarding and Protection | Health and Wellbeing | Placement and Support

Three-Way Agreement

Cuso International

This a three-way agreement between the Cuso International Country Program Office, the Volunteer, and the Partner Organization. The purpose is to: • Acknowledge that all parties involved in the placement will work together to communicate openly, professionally and constructively to create the conditions for an effective placement • Set out the minimum standards for which each party is accountable and establish that all parties must give constructive feedback to the other parties if these standards are not being met • Recognize that volunteers are key agents in delivering Cuso International programs and have dual accountability to their overseas partner organization and to Cuso International for the achievement of program objectives and outcomes

Volunteer Code of Conduct

Cuso International

This is a code of conduct to be signed by Cuso International volunteers.

Volunteer Exit Interview Form

Cuso International

This is a tool to inform a volunteer exit interview. The interview is intended to be completed as an in-person conversation between the volunteer and the CPO to stimulate dialogue and open communication between volunteers and Cuso International and to capture learning for both the CPO/Cuso International and for the volunteer.

Debriefing, Recognition, and Ongoing Engagement | Reporting

Code de Conduite

Oxfam Quebec

Code de Conduite pour tout volontaires qui accepte un mandat avec l’organisation. Le document inclue des liens additionnel pour des autres politique de mandat. Ce document et disponible en Anglais et en Espagnol.

Preparation, Training, and learning | Safeguarding and Protection | Recruitment and Selection

Protection contre l'Exploitation et les Abus Sexuels (PEAS) - Politique

Oxfam Quebec

Cette politique définit l’approche pour prévenir le harcèlement, l’exploitation et les abus sexuels, et réagir le cas échéant. Elle inclut: Engagements à prévenir le harcèlement, l'exploitation et les abus sexuels et à prendre des mesures appropriées;Les principes sur lesquels l'appuie pour prendre des décisions et des mesures; etLes attentes envers toutes les personnes qui œuvrent au sein de l'organisation. Cette politique et disponible en Anglais et Espagnole.

Safeguarding and Protection | Safety and Security

Code of Good Practice

Comhlámh

This document outlines the principles and values that volunteers should adhere to and exhibit.

Preparation, Training, and learning | Safeguarding and Protection | Recruitment and Selection

Code of Good Practice

Comhlámh

This document outlines the principles and values that volunteers should adhere to and exhibit.

Preparation, Training, and learning | Safeguarding and Protection | Recruitment and Selection

Quelle coopération par l’échange des personnes pour le développement de l’agroécologie au Sahel, face aux situations de fragilités ?

Unité

Cette étude identifie, analyse et partage des bonnes pratiques, ainsi qu'émet des recommandations en matière d'agroécologie dans des contextes fragiles. Elle s'est basée sur les engagements du CEAS au Burkina Faso, de DM au Togo, d’E-Changer au Burkina Faso, de la MET au Tchad et de SAM Global en Guinée.

Design and Planning | Delivery | Review and Exit

Quelle coopération par échange de personnes pour la paix dans les contextes fragiles ?

Unité

Cette étude évalue la contribution de la coopération par échange de personnes pour le renforcement des initiatives de paix locales dans un contexte fragile et identifier les conditions de mise en œuvre qui permettent d’en maximiser le potentiel. De manière plus spécifique, notre travail cherche à répondre aux questions-clés suivantes :1. Quelle est la pertinence de la coopération par échange de personnes (CEP) pour appuyer des initiatives de paix locales dans un contexte fragile ? Quelles valeurs ajoutées et quelles limites ?2. Quel type d’organisations partenaires accompagner pour favoriser efficacement et durablement les capacités locales par le biais de l’échange de compétences ?3. Quelle est l’efficacité des dispositifs actuels de la CEP pour appuyer des initiatives de paix en contexte fragile ?4. Quelle contribution de la diaspora peut être mobilisée dans ce type de schémas de coopération ?Ce travail a été réalisé principalement sur la base des activités d’Eirene Suisse, co-mandataire de l’étude avec Unité, dans la région des Grands Lacs africains, en particulier au Rwanda et en RDC, à Goma au Nord-Kivu. Néanmoins, ce périmètre institutionnel n’est pas exclusif et de nombreux entretiens ont été réalisés avec des personnes actives dans des projets n’ayant aucun lien avec Eirene Suisse.

Design and Planning | Delivery | Review and Exit

Towards an Environmentally Responsible Office: A Practical Guide

Oxfam Quebec

This guide is intended for the staff of Oxfam and partner organizations wishing to improve their environmental performance and set up an environmentally responsible office. Also available in French.

Delivery | Design and Planning | Health and Wellbeing

Introduction to Youth Safeguarding Training

Oxfam Quebec

Introduction to Youth Safeguarding is a three-day training designed to give an overview of Oxfam’s policies and approach to safeguarding young people in its programmes. The training considers youth leaders as people who should be protected from harm, but who also might cause harm. At the end of the workshop, participants should know what Oxfam means by safeguarding, be familiar with key safeguarding policies (including child, youth and digital safeguarding policies), and know what to do if they encounter breaches in policy and how to report concerns.

Safeguarding and Protection | Safety and Security | Preparation, Training, and learning

Guidance note on Feminist MEAL

Oxfam Quebec

Feminist Monitoring, Evaluation, Accountability and Learning (MEAL) is based on the understanding that transformative change in unequal gender and power relations is complex and nonlinear. It challenges us to think differently about what is considered evidence, pushes the boundaries of how evidence is captured, questions who gives knowledge meaning and power and promotes social transformation. Also available in French and Spanish.

Reporting | Review and Exit | Process

Concept de la vérification des effets de quatre secteurs dans quatre régions en Guinée de SAM global

Unité

Application en Guinée de la méthode de mesure des effets développées par Unité.

Process | Outputs and Outcomes

Qualitative and Participatory Impact Assessment of Personnel Development Cooperation

Unité

The handbook a practical guide for Unité member organisations (especially for their programme officers) wishing to assess the impact of their actions for development. The Handbook is organised around three main sections: In the first section, we discuss some basic methodological aspects, including the impact model of Personnel Development Cooperation as well as scope, added value and setup of the Qualitative and Participatory Impact Assessment Methodology. The second section will give a step-by-step guidance for implementing the methodology at the three levels of partner/project, country/sector and global/ organisation. Finally, in the third section, some of the tools used in the process will be discussed in more detail. This is also available in French.

Process | Outputs and Outcomes

Méthodologie participative et qualitative d’identification des effets de la coopération par l’échange de personnes

Unité

Le manuel sert de guide pratique pour les organisations membres d’Unité (en particulier pour leurs chargés de programme) souhaitant identifier les effets de leurs actions en faveur du développement. Dans la première section, nous traiterons des aspects méthodologiques de base, y compris du modèle d’effets de la coopération par l’échange de personnes, ainsi que de la portée, de la valeur ajoutée et de la configuration de la méthodologie participative et qualitative d’identification des effets. La deuxième section donne des conseils étape par étape pour la mise en œuvre de la méthodologie aux trois niveaux partenaire/ projet, pays/secteur et mondial/organisation. La troisième section traite plus en détail de certains des outils utilisés dans le processus.

Process | Outputs and Outcomes

Global Citizens Charter

Singapore International Foundation

The SIF Global Citizens Charter sets out the principles, values and ethical behaviour Singapore International Foundation (SIF) believes is right, based on its mission and core values. All members joining the network of Volunteers must agree to the Charter. By doing so, volunteers commit to upholding the beliefs and behaviours outlined in the charter.

Safety and Security | Safeguarding and Protection

Economic Value Contribution

Singapore International Foundation

The aim of this paper is to share the SIF’s model of calculating the economic value contribution (EVC) of our volunteers. The rationale, considerations framework, process, requirements and challenges in determining the fair value.

Reporting

Partnership Assessment Form

Singapore International Foundation

This assessment helps to determine if the organisation should proceed with a partnership, following exploration trips to scope new projects.

Design and Planning

The Global Volunteering Standard

Forum

The Global Volunteering Standard is the first globally-agreed standard for organisations that work with volunteers. It supports these organisations to become more impactful and more responsible in their practice. It was designed by the International Forum for Volunteering in Development (Forum) to help ensure that all development programmes are designed in partnership with local communities so they respond to community needs, that all community members and volunteers are kept safe and free from harm, that the intended impact of programmes is identified before and tracked throughout, and that volunteers are fully prepared, trained and supported. The Global Standard addresses four interconnected themes, which were prioritised by Forum Members during the consultation, these are: Designing and Delivering Projects Duty of Care Managing Volunteers Measuring Impact The Standard was created by the International Forum for Volunteering in Development, commonly known as Forum. Forum is the leading global network of organisations, including non-government and state, that work with volunteers to create sustainable development impact. As well as promoting the value of volunteering for development, Forum creates spaces for organisations to share knowledge, solutions and innovative approaches. It also promotes good practice and cooperation across the volunteering for the development sector. The Standard is available for download in the following languages: Download in Arabic ( عربى ) Download in English Download in French (Français) Download in German (Deutsch) Download in Spanish (Español) Download in Portuguese (Português) Download in Russian (Русский)

La Norma Global para el Voluntariado

Forum

La Norma Global para el Voluntariado es la primera norma acordada a nivel mundial para las organizaciones que trabajan con voluntarios. Apoya a estas organizaciones para que sean más impactantes y más responsables en su práctica. Fue diseñada por el Foro Internacional de Voluntariado para el Desarrollo (Forum) para ayudar a garantizar que todos los programas de desarrollo se diseñen en asociación con las comunidades locales para que respondan a las necesidades de la comunidad, que todos los miembros y voluntarios de la comunidad se mantengan seguros y libres de daños, que el impacto previsto de los programas se identifique antes y se haga un seguimiento en todo momento, y que los voluntarios estén completamente preparados, capacitados y apoyados. La Norma Global está dividida en cuatro temas interconectados, que fueron priorizados por los Miembros de Forum durante la consulta. Ellos son: Diseño y Ejecución de Proyectos Deber de Diligencia Gestión de los Voluntarios Medición del Impacto La Norma Global fue creada por El Foro Internacional de Voluntariado para el Desarrollo, conocido como «Forum». Forum es la red mundial más importante de organizaciones, incluidas las no gubernamentales y estatales, que trabajan con voluntarios para crear un impacto en el desarrollo sostenible. Además de promover el valor del voluntariado para el desarrollo, Forum crea espacios para que las organizaciones compartan conocimientos, soluciones y enfoques innovadores. También promueve las buenas prácticas y la cooperación en todo el sector del voluntariado para el desarrollo.

La Norme mondiale de volontariat

Forum

La Norme mondiale de volontariat est la première norme pour les organisations qui travaillent avec des volontaires qui a été acceptée à l'échelle mondiale. Il aide ces organisations à devenir plus percutantes et plus responsables dans leur pratique. Il a été conçu par le Forum International pour le Volontariat pour le Développement (Forum) pour aider à garantir que tous les programmes de développement sont conçus en partenariat avec les communautés locales afin qu'ils répondent aux besoins de la communauté, que tous les membres de la communauté et les volontaires soient protégés et à l'abri de tout danger, que l'impact prévu des programmes est identifié avant et suivi tout au long, et que les volontaires sont entièrement préparés, formés et soutenus. La Norme mondiale aborde quatre

Engagement et activism des jeunes. Comment soutenir des actions collectives

France Volontaires

Ce manuel de formation a été développé dans le cadre du projet « International Citizens for Local Perspectives » (IC4LoP). Financé par Erasmus+, le projet vise à promouvoir l'inclusion sociale et à approfondir l'engagement des jeunes en tant que citoyens actifs, en s'appuyant sur leurs expériences de vie dans d'autres cultures. Le manuel renforce la capacité des formateurs et des animateurs à s'engager avec ces jeunes, qui incluent des volontaires internationaux et des migrants, pour planifier et mener des actions collectives sur les questions de justice mondiale qui les passionnent.

Design and Planning

Engagement and activism of young people. How to support and develop collective actions

France Volontaires

This training manual has been developed as part of the ‘International Citi-zens for Local Perspectives’ (IC4LoP) project. Funded by Erasmus+, the project aims to promote social inclusion and deepen young people’s engagement as active citizens, by drawing on their experiences of living in other cultures. The manual builds trainers’ and facilitators’ capacity to engage with these young people, who include international volunteers and migrants, to plan and run collective actions on the global justice issues they are passionate about.

Design and Planning

Changing Perspectives: Incoming Voluntary Services

AKLHÜ

This publication was part of a three-year project, sponsored by the Federal Ministry for Family Affairs, Senior Citizens, Women and Youth (BMFSFJ), aims at strengthening interpersonal exchange with young people from countries from the Global South and promotes inter-cultural work in the placement organisations. While also providing international partner organisations with support in the preparation and follow-up stages, and providing guidance to the volunteers to help them make good use of their newly-gained skills and competencies. This document outlines the perspectives of volunteers and organizations from their own personal experiences as volunteers or working with volunteers.

Design and Planning

Diversity and inclusion in volunteer assignments

Australian Volunteers International

This guide was developed as part of the Australian Volunteers Program to support Australian volunteers to understand the program’s approach to diversity and inclusion, and develop strategies through a 4-step process related to diversity and inclusion in their assignments.

Design and Planning | Delivery | Preparation, Training, and learning | Placement and Support

Volunteers’ Monitoring, Evaluation and Learning Manual

Australian Volunteers International

This manual was developed as part of the Australian Volunteers Program and provides detailed support to help volunteers complete the Australian Volunteers Program’s monitoring and evaluation forms, understand the rationale and benefits for these forms. This manual also provides links to the forms in question, including; Assignment Plan; Mid-Term Review; End of Assignment Evaluation; Exit Interview; and Work plans.

Reporting | Placement and Support | Debriefing, Recognition, and Ongoing Engagement

Beginners’ Guide to Monitoring, Evaluation and Learning

Australian Volunteers International

This resource was developed as part of the Australian Volunteers Program designed to support volunteers to consider Monitoring, Evaluation and Learning (MEL) within their partner organisations. It provides introductory information on MEL and explains how it might relate to their assignment, and how to plan and undertake MEL activities.

Process | Delivery | Preparation, Training, and learning | Outputs and Outcomes | Reporting

Climate change and the Australian Volunteers Program

Australian Volunteers International

This resource was developed as part of the Australian Volunteers Program. The purpose of this document is to provide guidance for volunteers on the importance of climate change and how to integrate climate change into volunteer placements. The document contains three main sections: 1) Understanding climate change; 2) How to consider climate change in your assignment and 3) How climate change may affect individual volunteers.

Delivery | Preparation, Training, and learning | Placement and Support

Monitoring, Evaluation and Learning Framework

Australian Volunteers International

This Monitoring, Evaluation and Learning Framework (MELF) was developed as part of the Australian Volunteers Program and sets out the approach to assessing the performance of the Australian Volunteers Program. The Framework identifies the evidence that will be generated to enable: Accountability to DFAT, program partners, and the public Program performance and management decision-making for DFAT and the program team Learning and continuous improvement to ensure effective program delivery Stronger understanding of good volunteer practice within DFAT and the wider volunteer community Communications to promote the value of volunteering in Australia and in partner countries. The core sections of the MELF articulate: What the program intends to achieve: the program logic describes what the program hopes to achieve over the next five years, and how it aims to influence change, both in Australia and overseas.How progress will be trackedThe process of making sense of program evidence and the ways the evidence will be used in the program.The roles and responsibilities for delivering on the MELFThe risks to MELF delivery.Monitoring, Evaluation and Learning planning and budgetingThe ethical principles that guide the MELF.

Process | Outputs and Outcomes

Child Protection Policy Workbook

Australian Volunteers International

This workbook was developed as part of the Australian Volunteers Program designed to support program partners in their development, implementation and review of child protection policies. The workbook is designed to walk the partner through the benefits and rationale for a Child Protection Policy, and provide clear, practical tips on policy development. This workbook is divided into the following sections: An exploration of why child protection is important What is a Child Protection Policy? Benefits of a Child Protection Policy Outline of child protection partnership requirements and policy standards Template for developing a Child Protection Policy

Safeguarding and Protection

Partnering for sustainable development

Australian Volunteers International

This brochure was developed as part of the Australian Volunteers Program to provide an overview of how to partner with organisations for sustainable development

Design and Planning

Sexual exploitation, abuse, and harassment are a violation of basic human rights

Australian Volunteers International

A 1-page brochure outlining commitments to the prevention of sexual exploitation, abuse and harassment.

Safeguarding and Protection

Australian Volunteers Guidebook

Australian Volunteers International

This guidebook was developed as part of the Australian Volunteers Program designed to help volunteers succeed in their assignment. The guidance provided is based on real life experience supporting volunteers and their accompanying partners and dependant children in the field. Adherence to the guidance will also help volunteers meet their obligations as a program participant on the Australian Volunteers Program (‘the program’). This guidebook is meant to be read before the volunteer departs on their assignment. It will also be a valuable resource throughout the volunteer placement. Information has been structured chronologically and sequentially to help find relevant sections quickly and easily.

Preparation, Training, and learning

INDIGENOUS PATHWAYS REMOTE VOLUNTEERING GUIDE

Australian Volunteers International

This guide was developed as part of the Australian Volunteers Program to help remote volunteers succeed in their assignment. The guide has been developed based on real life experience supporting Australian volunteers. This guide is meant to be read before the commencement of the volunteer assignment and is a valuable resource throughout the placement.

Preparation, Training, and learning

Personal Competencies

Australian Volunteers International

This short document was developed as part of the Australian Volunteers Program that outlines the personal competencies or 'soft skills' to look for when recruiting volunteers.

Recruitment and Selection

Guide to Volunteering as a Couple

Australian Volunteers International

This guide was developed as part of the Australian Volunteers Program to support individuals volunteering as a couple and for volunteers thinking of bringing their partner with them to their placement as a dependent.

Recruitment and Selection | Preparation, Training, and learning

Guide to Volunteering as a Family

Australian Volunteers International

This guide was developed as part of the Australian Volunteers Program to provide advice and inclusion for families thinking about volunteering overseas.

Recruitment and Selection

Managing Volunteers: Glossary

Forum

This is a glossary of all relevant terms utilized in the four Managing Volunteers handbooks developed as part of the Global Volunteering Standards.

Recruitment and Selection | Preparation, Training, and learning | Placement and Support | Debriefing, Recognition, and Ongoing Engagement

Managing Volunteers: Recruitment & Selection

Forum

This manual is the first in a four-part series addressing the Managing Volunteers section of the Global Volunteering Standards. The topics in this manual address how volunteers are recruited and selected, using consistent criteria, to fulfil the needs defined by the community.

Recruitment and Selection

Managing Volunteers: Preparation, Training and Learning

Forum

This manual is the second in a four-part series addressing the Managing Volunteers section within the Global Volunteering Standard. The topics in this manual address how volunteers are prepared for their placements, as well as guidance on ongoing training and learning.

Preparation, Training, and learning

Managing Volunteers: Placement and Support

Forum

This manual is the third in a four-part series addressing the Managing Volunteers Theme within the Global Volunteering Standard. The topics in this manual address how volunteers are recruited and selected, using consistent criteria, to fulfil the needs defined by the community

Placement and Support

Managing Volunteers: Debriefing, Recognition & Ongoing Engagement

Forum

This manual is the fourth in a four-part series addressing the Managing Volunteers Theme within the Global Volunteering Standard. The topics in this manual address how volunteers are recruited and selected, using consistent criteria, to fulfil the needs defined by the community.

Debriefing, Recognition, and Ongoing Engagement

Peace Corps Manual

Peace Corps

The Global Policy Handbook found here is the most recent update of all policies related to volunteering in the Peace Corps. A further extensive manual is located online as a series of PDF documents. The manual contains all policies governing the operations of the Peace Corps and the responsibilities and conduct of Volunteers and agency employees.

Pride Guide

Australian Volunteers International

Each country has a unique history and context for LGBTIQA+ people. Australian Volunteers' Pride Guides provide an introduction to this context in the following countries: Bhutan, Cambodia, eSwatini, Federated States of Micronesia, Fiji, Indonesia, Kiribati, Laos, Lesotho, Mongolia, Nepal, Palau, Papua New Guinea, Philippines, Republic of the Marshall Islands, Samoa, Solomon Islands, South Africa, Sri Lanka, Tanzania, Timor-Leste, Tonga, Tuvalu, Vanuatu, Vietnam. These documents intend to be a starting point for volunteers to learn more about LGBTIQA+ experiences in different countries. The various country specific documents can be found here: https://www.australianvolunteers.com/diversity-and-inclusion/lgbtiq/pride-guides/

Preparation, Training, and learning

Global Policy Handbook

Peace Corps

This Global Policy Handbook is based on and intended to accurately reflect Peace Corps policies set forth in the Peace Corps Policy Manual. This Global Policy is intended for all volunteers with a focus on the operations and logistics of setting into a new country. This can be found here: https://files.peacecorps.gov/multimedia/pdf/documents/volunteer_handbook.pdf

Health and Wellbeing | Preparation, Training, and learning

Designing and Delivering Projects: Design and Planning

Forum

This manual is the first in a two-part series addressing the Designing and Delivering Projects section. The topics in this manual address how projects are designed to ensure long-term impact, conservation and climate resilience, all while keeping people safe.

Design and Planning

Designing and Delivering Projects: Delivery, Review and Exit

Forum

This manual is the second in a two-part series addressing the Designing and Delivering Projects section. The topics in this manual address how volunteers are recruited and selected, using consistent criteria, to fulfil the needs defined by the community.

Design and Planning | Delivery

Global Volunteering Standard Resource Library

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